Create an organization
Use this the very first time your company touches RackTrack. Whoever creates the organization becomes its administrator, so it is usually the person who will look after the account, invite the rest of the team, and connect it to your other systems. You only ever do this once per company - everyone who joins afterwards uses an invitation (task 2), not this screen.
- On the welcome screen, tap Get Started.
- Fill in your Email, a Username, your Organization name (this is your company, and it is what your teammates will see), and a Password, which you type twice so a slip of the finger cannot lock you out.
- Watch the little meter under the password box as you type. It never nags you with a list - it names the single thing still missing, one step at a time: “Need a digit”, then “Need a special character”, and so on.
- When the meter finally reads “✓ Strong password” and the second box reads “✓ matches”, the Continue button switches on.
- Tap Continue. RackTrack sends a six-digit verification code to the email address you entered.
- Type that code into the six boxes and tap Verify. This proves the email is really yours.
- You land on the Waiting for approval screen. Your organization now exists, but a real person still has to approve it before anyone can scan - see task 5 for exactly what that screen is telling you.
The code expires after one minute. Open your email inbox before you tap Continue so you are ready to read the code the moment it arrives. If the minute runs out, tap Resend and use the fresh code straight away.
A password that RackTrack will accept needs all five of these at once: at least 8 characters, one uppercase letter, one lowercase letter, one digit, and one special character (such as !, ? or #). The meter is just checking off that list for you.
